Reference

How 12bet Handles Your Personal Information

Your account data — including the payment details you use with JazzCash, Easypaisa, and Raast — is handled with care and collected only for the purposes set out in this policy.

Account data collected only as neededJazzCash, Easypaisa, Raast payment data protectedYou can request access or deletionPolicy applies where local law permits

Explore the Lobby Read FAQ

What We Collect and Why It Matters

12bet Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information required to run your account — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. We also record transaction history so

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your account wallet reflects accurate balances and withdrawal requests can be verified correctly. Device identifiers and session data are collected to keep your account secure across mobile and desktop access. We do not sell your personal data to third parties. Data shared with payment processors —
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such as those handling JazzCash or Easypaisa transfers — is shared only to the extent needed to complete your transaction. We retain account data for as long as your account remains active and for a period afterward as required by applicable regulations in eligible regions. This
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policy applies where local law permits and availability depends on your eligible region. If you close your account, you may request deletion of personal data that is no longer required for legal or regulatory purposes by contacting our support team directly.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have a question about how your data is stored, want to update your account details, or need to submit a data access request, our support team handles privacy queries directly. You do not need to raise a general account ticket — privacy requests are routed to the right team when you label them clearly.

Live Chat Open the chat window from any page on your account. Label your message as a privacy request and a support agent will route it to the correct team.

Email Support Send your data access or deletion request by email with your registered account details. We aim to acknowledge privacy emails within one working day.

Account Settings Some data updates — like your contact number or wallet details for JazzCash or Easypaisa — can be changed directly inside your account settings without contacting support.

DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data protection is built into how accounts function on this platform, not added as an afterthought. SSL encryption covers every session, whether you are depositing via Raast on mobile or browsing the live casino lobby on desktop. We review our data practices when regulations in eligible regions are updated.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions through your browser at any time.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. We never ask for your full password or wallet PIN through chat or email.

Data Retention

Active account data is retained while your account is open. After closure, we keep only what applicable regulations in your eligible region require, then delete the rest on request.

Third-Party Sharing

Payment data shared with processors handling JazzCash, Easypaisa or Raast transfers goes only as far as needed to clear your transaction. We do not pass your data to advertisers.

Common Questions About Our Privacy Policy

These are the questions we hear most often about how your data is stored, who can see it, and how to request changes. If your question is not covered here, reach out through live chat or email with your account details ready.

We collect your name, contact details, and the payment method you register — JazzCash, Easypaisa, Raast, debit card or bank transfer. Transaction history and device identifiers are also recorded to keep your account accurate and secure.

Payment details are shared only with the processors needed to complete your transaction. We do not pass your JazzCash or Easypaisa data to advertisers or unrelated third parties under any circumstances.

Send a data access request via live chat or email, clearly labelled as a privacy request. Include your registered account details so we can verify your identity and locate the correct records.

Yes. After account closure, you can request deletion of data we are not legally required to retain. Submit your request through email or live chat and we will confirm which data can be removed.

We use session cookies for login and preference cookies for lobby settings. You can manage or block cookies through your browser settings, though some account features may not work correctly without session cookies.

We retain data for the period required by applicable regulations in your eligible region. Once that period ends, personal data that is no longer needed is deleted upon request or as part of our standard retention schedule.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal AccountRegister InfoAbout Us

How 12bet Handles Your Personal Information

Reach Us About Your Privacy Rights

How We Protect and Manage Your Information

Cookie Use

Account Security

Data Retention

Third-Party Sharing

Common Questions About Our Privacy Policy

01 What personal data does 12bet collect when I open an account?

02 Is my JazzCash or Easypaisa payment information shared with anyone?

03 How do I request a copy of my personal data?

04 Can I ask 12bet to delete my account data?

05 Does 12bet use cookies, and can I turn them off?

06 How long does 12bet keep my data after I close my account?

Privacy Policy

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